On the hunt for the best online ordering system for your restaurant?
We've put together a no-nonsense guide to five of the best platforms out there.
Ready to find your perfect match?
Let's get started.
1. Craver
Custom-branded mobile apps, web ordering, and self-serve kiosks, tailored to match your brand.
Pros
- Zero commissions, fees, set-up costs, or contracts
- Seamless user experience for guests and staff
- Excellent guest engagement tools like loyalty, one-tap reordering, and order customizations
- No need to set up/pay for Apple/Google developer accounts
Cons
- Not the cheapest option on the market
- Only integrates directly with Square, Toast & Clover—additional tablet required to work with other POS systems
Pricing
Mobile App & Web Ordering:
- Monthly contracts from $249 / month
- Yearly contracts from $212 / month
- $0 one-time set-up costs and credit card processing
Kiosk:
- Included in the Lead tier with price based on number of locations
- $0 one-time set-up costs and credit card processing
Integrations & Feature Highlights
- Craver has the strongest integration with Square, with good all-around integrations with major POS providers, seamlessly connecting to delivery companies and payment processors.
- Craver apps have an impressive 4.8-star average rating in the App Store and Google Play Store. Features include one-tap reordering, loyalty and rewards, order personalization and upselling.
2. Orda
A super quick and cheap Square integration for mobile apps and online ordering.
Pros
- Straightforward and intuitive platform
- Super quick launch time (2-3 days)
- Offers a branded website service
Cons
- Only integrates with Square
- Lots of extra charges like fees and commissions
- Feature set is basic
Pricing
- Starter: $59 / month per location + $0.25 commission fee
- Pro: $129 / month per location + additional fees depending on usage
- Enterprise: custom pricing with a $4,000 setup fee
- Custom websites are available for $29 / month with a $750 setup fee
Integrations & Feature Highlights
Orda is built solely for Square so it lacks diverse integrations. Many features come at an extra charge and require Square integrations. Features include Orda WebXP, self-ordering kiosks, Square Loyalty and link-in-bio, and automated marketing tools.
3. Lunchbox
A scalable enterprise order management system that enables B2B catering, multi-channel ordering, and guest engagement in a single platform, across both mobile apps and web ordering.
Pros
- Excellent feature set and integration options
- Offers advanced catering features
- Good for medium/large chains looking to expand
Cons
- Premium pricing with extra charges for many features
- May be too complex for independent restaurants to manage and derive value from
Pricing
Monthly fee per location:
- Web ordering: $100
- Mobile app: $80
- Catering: $75
- Order aggregator: $75
- Loyalty: $75
- Gift cards: $35
There's also an additional one-time setup fee of $5,000 for mobile apps and a $3,000 one-time setup fee for web ordering, catering, order aggregator, loyalty and gift cards.
Integrations & Feature Highlights
- Lunchbox offers rich integrations with over 100 different options available including POS, payment, delivery, marketing, analytics and more.
- Tailor your tech stack with Lunchbox Open API's bespoke integrations and access to real-time data to personalize guest experience through segmentation of over 40 data points.
4. Incentivio
An intelligence-driven guest engagement platform for restaurants and virtual kitchens.
Pros
- Best Toast integration on the market
- Advanced AI and machine learning capabilities
- Data-driven marketing & CRM capabilities
Cons
- Set-up costs, transaction fees, and other extra charges
- 12-month minimum contract
- Its complex feature set means a steeper learning curve when training staff to use the platform
- May feel like poor value for money if you're not using the platform’s full functionality
Pricing
- Monthly contracts from $249 / month with a $0.20 gateway transaction fee
- One-time setup fee of $3,000 and a further $200 for each location
- $0.03 marketing SMS fee
Integrations & Feature Highlights
- Incentivio’s strong suit is its rich Toast integration. Its additional marketing and social platform integrations also make it a versatile choice.
- Incentivio offers a complex feature set that will require training such as its 360 CRM & analytics and AI & machine learning. Traditional features include loyalty programs, flexible payments, gift cards and marketing tools.
TapMango
A loyalty and acquisition platform that can also extend to a website and mobile app across different industries.
Pros
- Rich loyalty and rewards features
- Mix and match features to customize your platform
Cons
- 12-month minimum contract
- Everything on top of loyalty costs extra
- Requires a significant time investment to learn how to use the platform’s full functionality
- Basic app and web ordering functionality
Pricing
- Core loyalty base package: $189 / month including 1,000 SMS and 2,000 emails
- Customer acquisition pro: $89 / month for an additional 2,000 SMS, 10,000 emails, and more features
- Mobile app with push notifications: $99 / month
- Online ordering: $189 / month
- Additional SMS: $15 / month for 1,000 SMS
- Setup costs: $500
Integrations & Feature Highlights
- Integrations are limited since loyalty is TapMango’s main service. It has a direct integration with Square but doesn't offer auto menu sync.
- TapMango boasts an extensive rewards program that’s highly customizable and leverages data from TapMango AI which tracks the time of day most customers are opening promos to predict the best send-time.
Ready to deep-dive into each platform? Click below to download the full guide.👇
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