Pizza Garden is a neapolitan pizzeria with multiple locations in the Lower Mainland of BC. They specialize in fire baked, mouth-watering pizzas. Pizza Garden uses authentic ingredients and is focused on providing an excellent customer experience and great food.
Pizza Garden was seeking a convenient way of improving the customer experience at their locations and online. They wanted an easy way for customers to place orders while increasing loyalty and reducing their own costs and labour fees associated with taking orders. Pizza Garden was also seeking a cost-effective fee method for the software solutions in order to ensure that this process was not limiting their profits. That’s when they came to us.
Pizza Garden came to us when they decided that they needed a mobile app to better the experience for their customers. We implemented the Craver platform for their several pizzerias to create a branded app for their business. Using Craver, we were able to help Pizza Garden through the use of in-app payments integrated with Stripe payment gateway, mobile ordering integrated with Speedline POS, and loyalty/rewards programs to create, retain and grow loyal customer base.
“The great thing about the app is that we gained a larger market share. It’s been a very wonderful experience working with Craver’s team.”
Over the first 6 months of using the app, the growth was tremendous. The sales through the app increased every month and rose more than 80% over the first 6 months. The owner and franchisor of Pizza Garden, Kubilay Demirel, says, “Our customers are very excited about our app and use it every day.” Since its launch on the Apple App Store and the Google Play store, the app has proven to be an effective solution to the needs of Pizza Garden and its clientele. Currently, the app has a rating of 4.3 out of 5 on the App store and 4 out of 5 on the Google Play Store. Through our encounter with the franchise owner, Koray Eren, of Pizza Garden, he said:
“It is beneficial for us and the customer. This helps us to focus on what we do best- pizza.”